Refund Policy
Elegant Laurel | Sunclair (Private) Limited
1. Refund Eligibility
Refunds are available for defective or damaged products purchased from Elegant Laurel. Requests must be made within 30 days of receiving the item and should include proof of purchase.
2. Return Process
To initiate a return, contact our support team with your order details. After review, our team will provide instructions for returning the item to Sunclair (Private) Limited.
3. Refund Approval
Once the returned item is received and inspected, we will notify you of your refund status. If approved, refunds will be processed to the original payment method within a specified period.
4. Non-Refundable Items
Certain items, including personalized products, gift cards, and final sale items, are non-refundable. Items returned without prior authorization may not be eligible for a refund.
5. Changes to Refund Policy
Sunclair (Private) Limited reserves the right to modify this policy. Any changes will be effective immediately and posted on the Elegant Laurel website.
